Thahrav Terms & Conditions

Thahrav Terms & Conditions

Thank you for your interest in Thahrav, your one-stop destination for stylish and high-quality women's clothing! By accessing or using our website (Thahrav) or placing an order with us, you agree to be bound by these Terms & Conditions ("Terms").

1. General

  • These Terms govern your use of our website and the purchase of products from Thahrav.
  • We reserve the right to modify these Terms at any time. Your continued use of the website following any changes constitutes your acceptance of those changes.
  • You must be at least 18 years old or have parental/guardian consent to use this website and purchase from Thahrav.

2. User Accounts

  • You may create an account on our website to manage your orders, track shipments, and wishlist items.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • You are solely responsible for all activities that occur under your account.

3. Orders & Payment

  • By placing an order, you offer to purchase the selected item(s) at the listed price.
  • We may reject your order for any reason, including product availability, errors in pricing or product information, or issues with payment authorization.
  • We accept various payment methods as displayed on the website. Payment is due at the time of order placement.
  • Prices are listed in Indian Rupees (INR) and are exclusive of any applicable taxes or duties.

4. Shipping & Delivery

  • We offer shipping within India. Shipping charges may apply and are calculated at checkout based on your order total and delivery location.
  • We strive to ship your order within 3-5 business days. Estimated delivery times are provided at checkout and are subject to carrier availability and unforeseen circumstances.
  • We are not responsible for delays caused by customs clearance or international shipping.
  • You will receive a shipping confirmation email with tracking information once your order ships.

5. Return & Exchange Policy

We offer a size exchange policy for domestic customers within 5 days of delivery. Please refer to our separate Return & Exchange Policy for detailed conditions and procedures.

6. Cancellations

We do not accept order cancellations once the order has been processed and shipped.

7. Damaged or Incorrect Items

In case you receive a damaged or incorrect item, please contact us within 24 hours of delivery at [email address removed] with a photo of the damaged product. We will arrange for a replacement or provide a resolution.

8. Intellectual Property

All content on our website, including text, graphics, logos, trademarks, and designs, is the intellectual property of Thahrav or its licensors. You may not use any of our intellectual property without our express written permission.

9. Disclaimer & Limitation of Liability

We strive to provide accurate information on our website. However, we cannot guarantee that all information is error-free. We are not liable for any damages arising from your use of the website or our products.

10. Termination

We may terminate your access to our website or cancel your order for any reason, at any time, without notice.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

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